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A package is in transit. Can we upgrade the shipping to get it to arrive sooner?
UPS tracking says “Left at Front Door” or similar but the customer doesn’t have it. What should we do?
A customer received the wrong item and they need it sooner for a special event. Can we send the replacement a faster shipping service?
A package is being returned to sender. Is it possible to send it back out before it is returned to Elevate?
An international package is in transit, can we change the address?
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Elevate Shipping Options
FedEx Ground Time in Transit Map / Zone Map
United States Postal Service (USPS) Overview
FedEx and UPS - Service Comparison Table
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Process a Claim for a Lost or Damaged Package
USPS Claims Process
Lost or Damaged Package Claims
Help Desk Software