Elevate has partnered with Order Desk to provide seamless integrations and advanced business rules to our customers. Many of the features can be made available to you through the Order Desk online application accessed at app.orderdesk.me. 

The following information has been pulled from the Order Desk Guide linked below. 

Guide link: Reset Your Order Desk Password

Resetting Your Password

In the event that you need to change your password, there are two ways you can go about doing this depending on whether or not you have access to your account. 

If you're unable to log in, you can click Forgot Password? to begin the password rest process.

Note that if you don't receive the reset email, you may want to check your spam filter to see if our emails are being directed away from your inbox. If you've verified that the email did not go to your spam folder and it's been a while since you requested a password reset, then this may indicate that the store is under a different email address. Refer to the guidance we provided at the beginning of this guide for help with verifying which email address your store is under.

If you're logged in to your Order Desk store, you'll want to refer to the sidebar on the left side of the screen and click Edit My Account.

This will bring up your account details where you can then update your password information.