Elevate works to find a balance when it comes to invoice transparency. We recognize that each of the companies we deal with have their own preferences when it comes to invoice timing, payment arrangements, and detailed back up for services rendered.
In an effort to streamline the process for our partners, we have created the following table.
| Invoice Type | Services Included | Frequency | Notes |
|---|---|---|---|
| Fulfillment | Receiving, Storage, Outbound, Materials, Accessorial/Special Charges | Monthly | |
| Postage | USPS, FirstMile, Passport, UPS MI | Monthly or Weekly | High volume shippers may be invoiced weekly |
| Small Parcel | FedEx, UPS, DHL | Monthly or Weekly | High volume shippers may be invoiced weekly |
| LTL Shipments | LTL Shipments | As occurs | |
| Special Projects | Projects as requested by client | As occurs | Projects of this nature will be estimated and approval will be required prior to start |
Please note that your individual service agreement will outline terms and conditions regarding invoice payments. Any questions or disputes regarding an invoice must be communicated via email to billing@elevate3pl.com prior to the invoice's due date.
For more information please refer to the Billing Solutions Articles in the Elevate Knowledge Base.