To provide additional visibility and a more streamlined billing experience for our clients Elevates uses the EBizCharge portal through Century Business Solutions. This platform will allow for visibility, reporting, and Credit Card payment processing of Elevate invoices.
Invoice Delivery
Invoices will be emailed from billing@elevate3pl.com via EBizCharge.net. Please be sure to check your spam filter and add us to your contacts. When applicable, backup detail for invoices will be attached using a Dropbox link in the body of the email, rather than a file attachment.
Credit Card Surcharges
Elevate’s service agreement states that credit card transactions are subject to an additional service charge. To avoid additional charges payments can be made via wire transfer or check.
Invoice Questions or Disputes
Additionally, we’d like to remind you that invoices must be paid within payment terms to avoid account suspension. Any invoice disputes must be addressed in writing to billing@elevate3pl.com prior to the close of an invoices payment terms.
Failures to pay invoices within terms may result in account suspension, loss of credit terms, and warehouse liens according to the service agreement. Accounts may be required to prepay for services until credit history has been re-established.